Visualisation - activities to centralise
Surely we don’t have many activities to centralise? We already have a central hub for processing operations! We heard that from a fair section of our client organisation. They initially had operations spread across their branches. Some years ago, they had established a central hub and many regional hubs. Yet, Only a few prominent operations were centralised. Others were just regionalised. Regionalisation was inconsistent. Some branches still did these at their own premises. Branches still did the bulk of the work. We made a list of activities, surveyed all their branches and hubs, and got a good sense of which activities were happening at branches vs regionally vs centrally. ...