And speaking of glitches, Beflix has a site on the “aesthetics of digital corruption”. He posts screen images of computers that have gone kaput. Some of the animations, especially the ZX Spectrum ones, are a bit familiar.
Rant on HP’s customer service. Long, but interesting. I read it end-to-end. It’s curious, how impersonal a big company can get. via Metafilter
Music helps identify software bugs. I’m sure it can be extended to many other forms of ordered data. DNA sequences, time series, etc.
Speaking of bugs, here are some famous software glitches – right from the Patriot missiles misfiring to the London Millenium bridge wobbling. Some links are broken, though. (More glitches and links)