https://www.s-anand.net/blog/tag/bureaucracy/ Recent content in bureaucracy on S Anand Hugo -- 0.164.0 en-us Wed, 28 Jul 2004 12:00:00 +0000 https://www.s-anand.net/blog/getting-things-done-at-a-call-center/ Wed, 28 Jul 2004 12:00:00 +0000 https://www.s-anand.net/blog/getting-things-done-at-a-call-center/ <p>A good way to <a href="http://www.kuro5hin.org/comments/2004/7/14/181553/752/92#92">get things done at a call center</a>.</p> https://www.s-anand.net/blog/rant-on-hp-customer-service/ Thu, 12 Sep 2002 12:00:00 +0000 https://www.s-anand.net/blog/rant-on-hp-customer-service/ <p><a href="http://www.movie-reviews.org/hp/">Rant on HP&rsquo;s customer service</a>. Long, but interesting. I read it end-to-end. It&rsquo;s curious, how impersonal a big company can get. <a href="http://www.metafilter.com/mefi/19901">via Metafilter</a></p> https://www.s-anand.net/blog/whispers-in-the-corridors/ Sun, 26 Aug 2001 12:00:00 +0000 https://www.s-anand.net/blog/whispers-in-the-corridors/ <p><a href="http://www.whispersinthecorridors.com/">Whispers in the corridors</a> publishes rumours circulating in the IAS circles. An extremely well-informed site, I&rsquo;m told.</p>